Vacancies

Current Vacancies

Customer Service Executive:

 

Location: Boerie Ltd, Unit19/20/21 Hassocks Wood, Basingstoke

 

Who we are

 

Boerie is a South African style Butchery/Meat Processor, dedicated to bringing delicious South African style meat to the UK. Quality, both for Product and Service Delivery are our utmost goal!

Position Overview  

We are seeking an experienced and passionate Customer Service Executive with a keen eye for detail and an eagerness to provide excellent customer service to our Boerie customers.

Key Responsibilities

 

·       Provide friendly and efficient customer service, including managing the till and assisting customers with their orders.

·       Participate in daily setup and prep at the start of your shift, followed by end-of-day cleaning and organisation.

·       Pack and label online orders that come in via the Boerie website

·       Respond to emails in a friendly and genuinely helpful way

·       Answer phone calls and inquiries

·       Collaborate with the team during meetings, sharing creative ideas and contributing to the overall experience at Boerie

·       Deal with DPD and Royal Mail for any parcel enquiries and tracking

·       Assist with production when required

·       Contact potential new wholesale customers and onboard them

·       Place meat and packaging orders

 

Skills

 

·       Experience in a customer facing role, retail and/or wholesale

·       Good foundational understanding of computers and an eagerness to learn

·       A friendly, passionate approach to South African food, especially meat, with a strong desire to enhance the customer experience

·       Exceptional attention to detail, with a commitment to maintaining high standards in every aspect of your work

·       A personable and outgoing demeanour, enjoying interactions with customers and team members alike

·       Strong work ethic; reliable, consistent, and trustworthy

·       Deep appreciation of the South African culture

·       Ability to communicate in Afrikaans advantageous

 

Work Schedule

 

·       Part-time position, approximately 25-30 hours per week, over five days, 9am-3pm or similar

·       Ideally available to work Saturday mornings

·       Butchery operating hours: Monday to Friday, 8 AM - 4 PM; Saturday, 9 AM – 12 PM

 

Remuneration 

 

·       Depending on experience

 

Join us at Boerie and be part of a passionate team dedicated to creating a truly South African culinary experience for our community. If you are enthusiastic about South African culture, great boerewors, biltong, cheese grillers, we encourage you to apply!