We endeavour to dispatch all orders placed before midday on the same day. Orders are sent via Royal Mail Tracked 24, which aims to deliver the next working day after dispatch, although this is not a guaranteed service and delivery may occasionally take longer.

Shipping policy

Our products

From February 2025 all products are shipped chilled. None of our products have been frozen and are suitable for home freezing. 

Our packaging keeps the products chilled for 48 hours during transit. Please refrigerate or freeze upon receipt.

We make boerewors several times a week which means you will receive the products fresher than ever.

All our products are suitable for home freezing. Freeze before ‘Best Before Date’. Consume within 5 months of freezing. Once defrosted, consume within 3 days. 

Shipping and Collection


1. Purchase online for delivery
We endeavour to dispatch all orders placed before midday on the same day. Orders are sent via Royal Mail Tracked 24, which aims to deliver the next working day after dispatch, although this is not a guaranteed service and delivery may occasionally take longer.

We ship nationally by Royal Mail; deliveries are free from £75.

Please note that Royal Mail does not deliver on Sundays or Bank Holidays. 
If you are not going to be in, you must specify a secure location, or nominate a neighbour to receive your parcel   
https://www.royalmail.com/receiving/change-your-delivery-options

IMPORTANT! Please note that it is your responsibility to ensure the courier can deliver to your address. Please make sure your delivery address is complete and accurate. We cannot take responsibility for lost parcels as a result of incorrect or missing address information.
You can specify a secure place or nominate a neighbour via a tracking app. Any questions please call or email us. If the package cannot be delivered, the contents of the parcel will be destroyed. 
If you are worried about the speed of your delivery please call 07955 650642.
We ship all our products chilled. Our products are not frozen before shipment. Our products are suitable for home freezing. We ship all orders in environmentally friendly, cooled and insulated packaging. Please refrigerate/freeze all products on arrival.

2. Collection

You can collect your order from our site in Basingstoke. Collection times are Monday to Friday between 9-5pm. Collection Address is 19-20 Hassocks Wood, Stroudley Road in Basingstoke, RG23 8UQ.

3. The Street Bakeshop

We stock some products in our Bakery/Coffeeshop in Old Basing, The Street, RG24 7BW. You can find Boerewors, Biltong and Droewors in the fridge to the right.

If you can't find what you are looking for, please ask a member of the team.