Shipping policy
Shipping and delivery
We endeavour to dispatch all orders placed before midday on the same day.
Royal Mail Tracked 24 for orders containing wet and dry products - £5 or free for orders over £75
Delivery Aim: Next working day - Including Saturdays (this is a delivery aim, not a guaranteed service)
Royal Mail Tracked 48 for orders containing dry product only - £3 or free for orders over £50
Delivery Aim: 2 to 3 working days - Including Saturdays
Royal Mail Tracked 24 and Tracked 48 deliver to residential and business premises across the United Kingdom, including Northern Ireland, the Scottish Highlands and Islands, and BFPO (British Forces Post Office) addresses.
Please note that Royal Mail does not deliver on Sundays or Bank Holidays
If you are not going to be in, you must specify a safe place, or nominate a neighbour to receive your parcel.
https://www.royalmail.com/receiving/change-your-delivery-options
IMPORTANT! Please note that it is your responsibility to ensure the courier can deliver to your address. Please make sure your delivery address is complete and accurate.
We cannot take responsibility for lost parcels as a result of incorrect or missing address information.
If the package cannot be delivered, the contents of the parcel will be destroyed.
We can amend your shipping address after an order has been placed as long as it is before it has been dispatched and collected by Royal Mail. Any questions please call or email us.
We ship all our products chilled. Our products are not frozen before shipment. Our products are suitable for home freezing. We ship all orders in environmentally friendly, cooled and insulated packaging. Please refrigerate/freeze all products on arrival. The frozen water bottles are new, and yes you can drink them :-)
Collections from our production site in Basingstoke
Place your order online and select collection during the checkout process. You can collect any order Monday to Friday between 9am and 5pm from Hassocks Wood, Stroudley Road in Basingstoke, RG24 8UQ.
We stock Boerie products at The Street Bakeshop
The Street Bakeshop, Old Basing, RG24 7BW
Tue-Sat 8-4, Sun 9-3, Mon closed
The Courtyard, Lychpit, RG24 8TF
Mon-Sat 8-3, Sun 9-3
The Street Bakeshop, Green Park, RG2 6UQ
Mon-Fri 7-5, Sat 8-4, Sun 9-3